At First Call Restoration, our water damage cleanup process is meticulously designed to restore your property to its pre-damage condition efficiently. Holding an IICRC certification, we are committed to upholding the highest standards of service, ensuring that you receive unparalleled care and expertise. Our process is as follows:

• Assessment and Inspection:  Available 24/7 for emergency response, our experts promptly arrive at your property to assess the water damage, identifying its source and extent to chart the best course of action.
• Water Extraction:  Utilizing state-of-the-art equipment, we quickly remove standing water to halt further damage.
• Drying and Dehumidification:  Employing high-capacity fans and dehumidifiers, we ensure the complete drying of the affected area, warding off potential mold growth.
• Cleaning and Sanitizing:  Our team thoroughly cleans and disinfects surfaces to restore a safe and hygienic environment.
• Repairs and Restoration:  Skilled technicians undertake structural repairs, returning your property to its pre-damage state.
• Final Inspection:  A comprehensive inspection confirms that all damage has been meticulously addressed and the area is safe for occupancy.
• Documentation and Communication:  We provide detailed documentation for insurance claims, securing the maximum benefit for you while maintaining transparent communication with you and your insurer throughout the process.

First Call Restoration is your full-service water damage contractor in Alamo, CA, offering a comprehensive suite of restoration services to meet all your needs. With our expertise and advanced technology, we efficiently tackle:

• Water Damage Restoration
• Flood Damage Cleanup
• Water Extraction
• Sewage Cleanup
• Structural Drying
• Dehumidification
• Thermal Imaging
• Leak Detection
• Emergency Water Damage Cleanup

Navigating the specifics of  homeowner's insurance  in relation to water damage is crucial for property owners faced with unexpected situations. A fundamental comprehension of what is and isn't covered under most policies can significantly influence your preparedness and response to incidents of water damage. Below, we provide clear guidelines to help you discern the instances in which homeowner's insurance may offer coverage.

Homeowner's insurance typically provides coverage for water damage under the following circumstances:

• Sudden & Accidental:  Water damage that occurs abruptly, such as from a burst pipe or a malfunctioning appliance, is generally covered.
• Storm Damage:  Damages caused by wind, hail, lightning, or frozen plumbing are usually included, as these are external, uncontrollable factors.
• Vandalism: In the unfortunate event that your property is intentionally flooded as an act of vandalism, the resulting water damage is commonly covered.
• Fire Extinguishing: Water damage incurred during the process of extinguishing a fire in your home is often covered, ensuring your safety.

Conversely, homeowner's insurance may not cover water damage in the following situations:

• Property Neglect or Poor Maintenance: Damage stemming from a lack of maintenance, such as ignoring a known leak, is rarely covered.
• Floods: Natural flooding caused by overflowing rivers, heavy rainfall, or storm surges fall outside the scope of standard homeowners insurance policies. Separate flood insurance is required for such events.
• Sewer Backups: Damage due to water or sewage backing up through sewers or drains is not typically covered unless you have an additional policy or endorsement.
• Ground Seepage: Water infiltration from the ground into your home is generally not included under a standard policy.