Our comprehensive water damage restoration process at First Call Restoration is what sets us apart. We pride ourselves on being more than just technicians—we are your partners in bringing your property back to its original state or even better. Anchored by our IICRC certifications, our process is a testament to our years of service and commitment to superior quality. From the initial assessment and meticulous water extraction to the final touches of restoration, we promise not only exceptional results but also total peace of mind.

1. Assessment and Inspection:  Leveraging the latest in technology, our team is on standby 24/7 to undertake thorough inspections and assessments, ensuring every detail is accounted for.
2. Water Extraction:  With precision, our team eradicates standing water, employing state-of-the-art equipment to preclude additional damage.
3. Drying and Dehumidification: Our sophisticated dehumidifiers and air movers rigorously dry the affected areas, preventing the onset of mold growth.
4. Cleaning and Sanitizing: A comprehensive cleaning regimen follows, restoring the safety and hygiene of your premises.
5. Repairs and Restoration: Our adept technicians tackle structural repairs, reinstating the integrity of your property.
6. Final Inspection: A thorough review ensures all areas of concern are addressed, fulfilling your safety and satisfaction.
7. Documentation and Communication: Detailed documentation and seamless communication support your insurance claim, aiming to maximize your benefits at every turn.

First Call Restoration, a full-service water damage contractor in Concord, CA, is dedicated to delivering a comprehensive suite of restoration services tailored to meet your specific needs. Our team of certified professionals is equipped to handle any challenge, ensuring that your property is restored to its pristine condition with efficiency and care. 

The water damage restoration services we offer are:

• Water Damage Restoration
• Flood Damage Cleanup
• Water Extraction
• Sewage Cleanup
• Structural Drying
• Dehumidification
• Thermal Imaging
• Leak Detection
• Emergency Water Damage Cleanup

Navigating the intricacies of homeowner's insurance in the aftermath of water damage can be overwhelming. At First Call Restoration, we offer guidance based on extensive experience dealing with insurance claims to ensure you receive the support you need. 

Homeowner's insurance will cover water damage if:

• Sudden & Accidental:  Such as a burst pipe or malfunctioning appliance.
• Storm Damage:  Including wind, hail, lightning, and frozen plumbing.
• Vandalism: Intentional acts causing water damage.
• Fire Extinguishing: Water damage from firefighting efforts.

However, homeowner's insurance will not cover water damage due to the following:

• Property Neglect or Poor Maintenance
• Natural Floods: Requires separate flood insurance.
• Sewer Backups:   Not typically covered by standard homeowners insurance.
• Ground Seepage:  Water seeping into your home is not covered.