At First Call Restoration, we understand the urgency and the distress that comes with water damage events. That's why we've refined our cleanup process to be both comprehensive and compassionate, ensuring we address not just the physical damage but the concerns of those affected. Our process, heralded for its efficiency and thoroughness, includes:

• Assessment and Inspection: Available 24/7 for emergencies, our skilled technicians conduct a detailed evaluation to determine the best course of action.
• Water Extraction: Utilizing advanced technology, we promptly remove all standing water to prevent further damage and complications.
• Drying and Dehumidification: Our high-capacity equipment ensures a thoroughly dry environment, warding off potential mold growth.
• Cleaning and Sanitizing: We prioritize your health by meticulously cleaning and sanitizing all affected surfaces and materials.
• Repairs and Restoration: From structural repairs to cosmetic touch-ups, we restore your property to its pre-damage glory.
• Final Inspection: A rigorous final inspection ensures every detail has been addressed, guaranteeing your safety and satisfaction.
• Documentation and Communication: We provide detailed documentation for insurance claims and maintain open communication with both you and your insurer.

First Call Restoration in Danville is more than just a service provider; we are your partners in turning back the clock on your property's water damage. Our full-service roster includes:

• Water Damage Restoration
• Flood Damage Cleanup
• Water Extraction
• Sewage Cleanup
• Structural Drying
• Dehumidification
• Thermal Imaging
• Leak Detection
• Emergency Water Damage Cleanup

By choosing First Call Restoration, you are opting for a team that has not only the technical expertise and equipment to handle your crisis but also the dedication and compassion to understand and address your specific needs.

Understanding the scope of your  homeowner's insurance coverage  in the event of water damage is fundamental. It's vital to discern between scenarios that are generally covered versus those that necessitate additional policies. First Call Restoration walks you through these distinctions, ensuring clarity and guidance through the intricate process of insurance claims.

Homeowner's insurance will cover water damage if:

• Sudden & Accidental:  Instances where water damage is unexpected and unintended, such as a burst pipe or a failing appliance, typically fall under the coverage.
• Storm Damage:  Damage resulting from wind, hail, lightning, or frozen plumbing, representing uncontrollable natural events, is generally included within policies.
• Vandalism:  In the unfortunate event that your property is intentionally flooded as an act of vandalism, the resultant water damage is usually covered.
• Fire Extinguishing:  Water damage incurred during the process of extinguishing a fire within your home is often covered, recognizing the necessity of firefighter intervention.

Conversely, homeowner's insurance will not cover water damage if:

• Property Neglect or Poor Maintenance:  Damage stemming from inadequate upkeep or failure to address known issues, such as unrepaired leaks, is not typically covered.
• Floods:  Water damage due to natural floods from overflowing rivers, excessive rainfall, or storm surges is excluded from standard homeowners insurance. Separate flood insurance is required for these cases.
• Sewer Backups:  Incidents of water or sewage backing up through sewers or drains are not covered under standard policies unless additional endorsement or policy is secured.
• Ground Seepage:  Water infiltration into your home from the ground is generally not covered, emphasizing the need for vigilant property maintenance.